Qboxmail support: real experts, always available

What do you do when your business email stops working?

Waiting for a chatbot or automated support is not an option. You need an immediate solution from a real expert who can assist you.

That’s why we offer specialized support with real experts ready to solve even the most complex issues. Our team has in-depth knowledge of SPF, DKIM, DMARC, and DNS configurations, providing fast and effective solutions to ensure operational continuity and security.

Talk to a technician, not a chatbot

Our support is managed by real people, not chatbots or automated responses.
For direct phone assistance, contact us Monday to Friday | 09:00 – 13:00 | 14:00 – 18:00.
You will speak directly with a technician who will analyze the problem and guide you toward the best solution.

No endless waiting, no department transfers. Just real support.

What if an issue occurs outside business hours?

The Qboxmail ticketing system is active 24/7.
Our technical staff will review your request as soon as possible, working to provide the best solution and minimize downtime.
No transfers between departments, no chatbots—just real, qualified support.

All Qboxmail support channels

• Ticket (24/7): report issues and request assistance anytime

• Phone (+39 0574 026030): talk directly to our technical staff (Mon-Fri)

• Email (abuse@qboxmail.it): dedicated channel for abuse reports, spam, or security issues

Fast response times and technical expertise

Email issues need quick action.
We prioritize urgent requests and respond as quickly as possible. Our team understands that every minute matters and works to restore full functionality efficiently.

Documentation and training

If you want to explore Qboxmail’s features on your own, we provide complete online documentation in both Italian and English.
From DNS records to service integrations, everything is covered with practical examples.
Additionally, we regularly publish webinars and blog articles to provide technical insights and updates on industry trends.

Choosing Qboxmail means relying on a service that ensures continuity for your email infrastructure, combining technical expertise with human support.