Analyze email trffic logs with Tracemail

How many times have you sent an important email and wondered if the message was actually delivered to the recipient? With Qboxmail’s Tracemail, you analyze email traffic logs in real-time, get immediate and detailed responses, and quickly identify delivery issues. Save time and eliminate uncertainties with a reliable, transparent, and secure tool for your business communications.

Why use Tracemail

Tracemail addresses all your email analysis and tracking requirements comprehensively.
To begin with, you can seamlessly access POP, IMAP, and Webmail services, ensuring versatile email management across different platforms.

Effortless Email Verification

Moreover, you can verify both incoming and outgoing emails with ease. Tracemail offers detailed information to diagnose blocks and respond to customer inquiries about message delivery effectively.

Indispensable for IT Teams

IT managers and technical support teams find Tracemail indispensable. Additionally, Tracemail allows you to generate detailed reports, which you can share with your team or clients, thereby enhancing collaboration and transparency.

What Can You Do with Tracemail?

• Analyze Accesses:
  View all access attempts to email accounts in real-time, whether successful or failed.
  Tracemail records each access with information such as time, client type, and originating IP. Tracemail provides an error code for failed accesses to identify the cause (incorrect password, unauthorized IP, disabled user, etc.).
• Check Received Emails:
  Tracemail logs all incoming emails and classifies them as accepted, rejected, or quarantined. Track the message path, see the results of Antivirus and Antispam tests, and verify if you forwarded the email, archived it in a specific folder, or blocked it for security reasons.
• Verify Sent Emails:
  Monitor outgoing emails in real-time. Tracemail informs you whether it delivered the email, queued it, or blocked it with the security system to prevent the spread of unwanted material. This feature helps you resolve sending issues quickly and maintain a high reputation for your SMTP server.

Reports and Traceability

TraceTracemail retains logs for up to 30 days, which you can adjust to 21 days in response to new requests from the Privacy Authority.
This retention period provides ample time for thorough analysis. Additionally, you can export data in PDF or CSV format to share with your technical team or clients, ensuring maximum transparency and traceability.

How to Start Using Tracemail

Accessing Tracemail is simple:

1. Click on the Tracemail option in the control panel sidebar.
2. Select the type of action you want to view.
3. Enter the domain name for which you want to see the logs.
4. Enter the email account name you want to analyze.
5. Specify the date for which you want to view the logs.

Each result includes the “Locate Message” function to find the folder where the message is currently located (including the trash) or verify if you deleted it or downloaded it via POP.

Security and Transparency for Your Email Traffic

Tracemail, developed by Qboxmail’s research and development team, provides a comprehensive and detailed overview of your email traffic. By analyzing email traffic logs in real-time with Tracemail, you can manage your communications both consciously and securely.

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